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Wireless Bluetooth Speaker

Qty: 1

45,000 Kz

Smart LED Desk Lamp

Qty: 1

35,000 Kz

Subtotal 80,000 Kz
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Frequently Asked Questions

Orders

How do I place an order?
Browse our catalogue, add items to your cart and proceed to checkout. You can pay online or choose to pay on delivery.
Can I modify my order after placing it?
You can modify your order within 1 hour of placing it. Contact our support team for assistance.
How do I track my order?
Once your order is dispatched, you will receive a tracking notification via email or SMS with delivery updates.

Delivery

How long does delivery take?
Delivery in Luanda typically takes 1–2 business days. Other provinces take 3–5 business days.
Do you deliver to all provinces?
We currently deliver to Luanda, Cabinda, Huambo, Lobito and Lubango. We are expanding to more areas soon.
Is there free delivery?
Free delivery is available on orders above a certain threshold. Check the shipping page for current thresholds.
Can I pick up my order in store?
Yes, you can select store pickup at checkout. You will receive a notification when your order is ready for collection.

Payments

What payment methods do you accept?
We accept bank transfers, Multicaixa Express, credit/debit cards and cash on delivery.
Is online payment secure?
Yes, all online transactions are processed through secure, encrypted payment gateways.
Can I pay in instalments?
Instalment plans are available on select products. Details are shown on the product page where applicable.

Returns

What is your return policy?
You can return most products within 14 days of delivery. Items must be unused and in original packaging.
How do I initiate a return?
Contact our support team or visit the returns page to start the process. You will receive a return authorisation and instructions.
How long does a refund take?
Refunds are processed within 5–10 business days after we receive and inspect the returned item.

Products

Are your products covered by warranty?
Yes, most products come with a manufacturer warranty. Duration varies by product category.
Can I see products in person before buying?
Absolutely. Visit any of our stores to see and test products in person. Check our stores page for locations.
Do you offer custom or made-to-order products?
Yes, we offer custom mattresses, furniture and paint mixing. Contact us or visit a store for details.

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